The incentive recipient allows you to choose who will receive the incentive and rebate payments.
When the incentive recipient is set to contractor (default) the incentive amount will be subtracted from the total that the customer will pay.
Customers typically do not ask for additional incentive program information when incentives are subtracted from the purchase price.
In the reports, the contractor incentives are added together and listed in a single line item.
When the incentive recipient is set to customer the incentive amount is not subtracted from the total that the customer will pay.
Customers typically want more information when they rely on an incentive program to pay them back for money that they paid to the contractor.
In the reports, customer incentives are individually itemized and the incentive names and amounts are displayed.